Below is a long list of training videos for your staff. If there’s a skill not covered, email us and we’ll get on it! Some videos have small glitches, which we will replace over time.
White Horse Family Store Updates
- Shot Length Update (WHC family stores only)
Beverages
- Affogato
- Babyccino
- Brewing Ristretto on a Swift
- Long Black in different sized cups
- Cappuccino
- Chai & Hot Chocolate
- Cold Brew
- Double Espresso
- Double Piccolo
- Double Ristretto
- Espresso – single
- Espresso Tasting
- Flat White
- Iced Coffee & Iced Chocolate
- Iced Latte
- Iced Long Black
- Large Strong Coffee
- Large Coffee with Syrup
- Latte
- Piccolo
- Macchiato – Single & Double
- Mocha – small
- Ristretto
- Sticky Chai
- Turmeric Latte
- Takeaway Milk Pouring Technique
- Weak Coffees – Small & Large
- Using Scales to extract espresso
Steaming Milk & Latte Art
- Pouring a Rosetta
- Steaming Milk – 300ml Jug
- 300ml Jug Steaming Clarification
- Steaming Milk – 600ml Jug
- Steaming Milk – 1 Ltr (keg)
- Steaming Almond Milk
- Steaming Soy
- Water & Soap technique for training
Dialling in / Using Grinders
Grinding Coffee for Retail
Cleaning Espresso Machines
Cleaning Grinders & Other Equipment
- Anfim
- Mythos
- Robur Classic
- Robur E
- Swift
- Daily Swift Clean part 2 (using canned air)
- Robur S
- Puq Press
- Ditting Grinder
- EK43
- Izaga
Other Brewing
- Preparing a cupping
- Brewing Batch Filter
- Making Cold Brew Concentrate
- Dilution Brewing for Filter Coffee
- AeroPress
- Turkish Coffee
- Chemex
- Stove Top
- French Press
- V60
Coffee Service
- Talking to customers about Retail Coffee
- Writing on Takeaway Cups
- Plating in house orders
- Giving Customers Takeaway Cups